FLY 111
WEBINAR: AIRFARE ESSENTIALS AND BOOKING TECHNIQUES
This class provides the fundamentals of airfares — how and when they are published, what the fare-basis codes mean, how to access real-time airline data, when to book plane tickets to secure the lowest price, how to read and understand airline inventory and where to find the best deals online. Do you know what a code-share flight is? How about the difference between a nonstop and direct flight? Join us and find out.
The class features a 45-minute presentation, followed by a 15-minute question-and-answer session. After you register, you will receive a toll-free number and a log-in code for your webinar.
MARCH 20, 2012
2:00 pm — 3:00 pm ET | 11:00 am — 12:00 pm PT
Syllabus
1. Booking essentials:
a. Booking classes and fare codes;
b. Airline tariffs — rules, conditions and legal routing;
c. Airline inventory — booking-class availability and what it can tell us;
d. Nonstop vs. direct flights;
e. Taxes, surcharges and other pricing basics;
f. Code-sharing — positive and negative aspects;
g. Airfare e-mail alerts;
h. Fare mistakes and getting airlines to honor them.
2. Ticketing essentials:
a. Who issues your ticket and what difference it makes;
b. Dealing with airline agents;
c. One-way vs. round-trip tickets — benefits and disadvantages;
d. Seat assignments and selecting the best seat on the plane;
e. Additional fees and how to avoid them;
f. Schedule changes and how to make the best of them.
Recommended reading:
Airlines refuse to honor mistake fares / Flight schedule changes overwhelm agents, travelers / Fare sales often lost in translation / Round-the-world fare mysteries revealed / Hidden perils of airline code-sharing / Openness rattles airline industry / Airlines abuse ‘direct’ flights / Cheap airfares endure




